Elephone continues with their planned expansion to the Old Continent and after Russia and Spain there are going to be two more countries with the access to the official sale and after sale services of the company. New services are being opened in Germany and also in the United Kingdom.
The after sale service is going to be handled once again by the Tomrepair company, so it remains the same as with Russia and Spain. Customer needs to be aware of the fact, that he has to pay all the expenses covering the package transportation fees both ways.
Also the Elephone clearly states then if the problem will be limited only to the battery of the phone, you are obliged to turn to the online reseller directly with your complaint.
Main after sale service link is still on the official Elephone website so if you are from Europe you can use the following service spots. Here you go with the list and their contacts.
Phone: 0 15208700379