The Galaxy S10 has a critical problem with Android 10 beta: they cannot be unlocked

Galaxy S10

We have been watching how the Samsung Galaxy S10 upgrade to Android 10 in beta phase for several days. There are several countries that are already receiving the update and others expected to do so shortly. Today we do not bring good news about this beta program, as the second beta OTA for the Galaxy S10 is causing a critical failure in the device. It is not a general problem, but there are already several users reporting the problem. It has to do with unlocking the device.

Everything seems to happen after installing the second beta of Android 10 on the Galaxy S10. This was launched a couple of days ago and will probably be the one that arrives to several countries in the next few days. If you received this OTA throughout the day, we recommend you not to update. You could lose all the data on your device and stay a few hours without being able to use it.

The Galaxy S10 Android 10 beta is locking people out of their phones

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Some users are reporting that they cannot access their device after upgrading to Android 10 Beta 2. The device denies all passwords, patterns or PINs, even when they are correct. This prevents access to the device and there seems to be no solution to avoid it. You can access the device only if you have remote unlock enabled, but it is something that very few users configure.

The only solution to be able to use the device is to restore the factory data, a solution that is not liking the affected users at all. This way, they will lose all data saved in the device and there seems to be no other way to fix it.

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Samsung may launch a patch to eliminate the problem, but affected users will not be able to download it if they do not unlock the device.

At the moment we do not know the scope of this problem, but we recommend you not to update. It is best that you stay on Android 9 Pie if you do not want to have problems. Most likely, Samsung will speak shortly and propose a solution via OTA for the Galaxy S10.

Source/VIA :
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