The iPhone 13 series was launched two weeks ago, and the first models are finally reaching some lucky owners. Despite the initial rumors suggesting the return of Touch ID, Apple has decided to ultimately keep the Face ID authentication system that has been introduced since the iPhone X in 2017. However, for the first time in four years, the company managed to reduce the size of the wide notch. It still is larger than what we currently have in the industry, but it’s more acceptable. We can understand that Apple has to keep a certain size to bring the whole setup that boosts Face ID functionality. Apparently, the setup is more complicated this year. A new report suggests that changing the display in a place other than its authorized service can kill the system.
According to a fresh report, the Face ID functionally stops working on the iPhone 13 series if the display has not been repaired or replaced outside of Apple’s authorized service. The new video cites a video from YouTube Channel Phone Repair Guru. According to the source, the iPhone 13 Face ID stops working even if you replace it with a genuine display. The YouTuber shows that the swapped displays (one of them being non-genuine) do not have any parts related to the Face ID. However, the Face ID stops working after the screen has been replaced.
Beware, replacing your iPhone 13 screen in any place other than an authorized service center ruins Face ID
The iPhone would notify the user about the non-genuine display. However, it ideally should not result in the Face ID not working as the display itself does not have any components related to the Face ID functionality.
For now, it’s unclear if the issue is due to some software bug or if Apple has further tightened its repair policies against third-party services not licensed by the company. Apple has faced severe criticism in the past for its policies regarding third-party repair services. However, Apple claims that it has done so to ensure that the user is aware if there are any non-genuine parts in their iPhone.
As of now, there is still no official word from Cupertino regarding this new issue. In case this is a bug, it should be patched via a software update. After all, the iPhone 13 series is already suffering from certain software bugs. If this isn’t a bug, so it’s better to not replace your screen in any place other than an Apple-authorized service center.