A Guide to Reset and Managing Your Google Wallet

Google Wallet acts as your digital hub for secure and convenient contactless payments. It stores your credit cards, debit cards, loyalty cards, and boarding passes, all readily accessible on your smartphone. However, there might be times when you want to reset your Google Wallet app data, permanently remove payment information, troubleshoot tap-to-pay issues, or simply manage the personal details associated with your account. This comprehensive guide walks you through each of these processes in clear and concise steps.

How to Reset Google Wallet App Data Google Wallet

A soft reset, or clearing app data, can be a useful solution for various issues you might encounter with Google Wallet. This removes temporary data stored by the app, potentially resolving glitches or restoring functionality. It’s important to note that this doesn’t delete your saved payment methods, but you might need to re-enter your security verification methods the next time you use Google Wallet.

Here’s how to reset Google Wallet app data on your Android device:

  1. Open your phone’s Settings app.
  2. Locate and tap on Apps or Applications.
  3. Find Google Wallet in the list of apps and tap on it.
  4. Look for the Storage or Storage & Cache section.
  5. Tap on Clear Data or Clear storage. A confirmation prompt might appear; tap Delete or OK to confirm.

Important Note: Steps might vary slightly depending on your Android device and operating system version.

After completing these steps, open your Google Wallet app and re-enter your security verification methods when prompted.

How to Permanently Delete Google Wallet Payment InformationGoogle Wallet

If you no longer use a specific payment method or want to completely remove your payment information from Google Wallet for security reasons, here’s how to do it:

  1. Open the Google Wallet app on your smartphone.
  2. Tap on your Profile picture or icon located in the top right corner of the screen.
  3. Select Payment methods.
  4. Choose the payment method you want to delete.
  5. Tap on the More options (three vertical dots) icon next to the payment method.
  6. Select Remove from the menu that appears.
  7. Confirm the deletion by tapping Remove again.

By following these steps, you’ll permanently delete the chosen payment method from your Google Wallet.

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What to Do When Tap-to-Pay Doesn’t Work Google Wallet

Tap-to-pay, a convenient contactless payment method using Google Wallet, can sometimes malfunction. Here are some troubleshooting steps you can try to get it working again:

  1. Ensure NFC is enabled: NFC (Near Field Communication) is the technology that enables contactless payments. Navigate to your phone’s Settings and search for “NFC” or “Near Field Communication.” Verify that NFC is turned on.
  2. Check for G Wallet updates: Outdated app versions can lead to functionality issues. Open the Google Play Store app, search for “Google Wallet,” and tap “Update” if an update is available.
  3. Restart your phone: A simple restart can often resolve temporary glitches. Power off your phone and turn it back on.
  4. Check your internet connection: G Wallet might require an internet connection for certain features like transaction verification. Ensure you have a stable Wi-Fi or mobile data connection.
  5. Re-add your payment method: Sometimes, re-adding your payment method can fix tap-to-pay issues. Follow the steps mentioned earlier to remove the payment method, and then re-add it using the G Wallet app.
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If none of these solutions work, you can contact Google support for further assistance.

How to Manage Your Personal Information in Google WalletGoogle Wallet

G Wallet stores some personal information associated with your account, such as your name, billing address, and email address. You can manage this information directly within the app.

  1. Open the Google Wallet app on your smartphone.
  2. Tap on your Profile picture or icon located in the top right corner of the screen.
  3. Select Personal info.
  4. Here you can view and edit your personal details like name, email address, and phone number.
  5. Tap on the information you want to edit and make the necessary changes.
  6. Once finished, tap Save to confirm the changes.

This allows you to keep your personal information in Google Wallet up-to-date and ensure accurate transaction processing.


By understanding how to reset app data, remove payment information, troubleshoot tap-to-pay issues, and manage your personal details, you can effectively control your Google Wallet experience. Remember, maintaining updated information, keeping the app version current, and utilizing troubleshooting steps can help ensure smooth and secure contactless payments. With

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