Unlike Apple, Google doesn’t have physical locations to perform services in the US and other countries. But today, the search giant has updated its warranty service website with reference for an in-house Repair Center where Google will be officially offering repairs.
Mail-in Repairs usually take anywhere from 7 to 10 business days after shipping your device to the Repair Center. Google will be offering repairs for all its MadebyGoogle portfolio of smartphones such as the: Pixel, Pixel XL, Pixel 2 and Pixel 2 XL. Google is not offering repair for its computers, but we think that the company may begin support in the future.
If you live in the US, owns any of Pixel smartphone, and is needing support you can go to Google Repair page and place a “Repair Order.” We advise you to perform all the needed backups before sending the device since the company will pretty much wipe all the data.
The page also offers an FAQ and Quick Troubleshooting tips for trying before sending the smartphone for warranty. The costs of repairs out of the warranty are massive, and sometimes can surpass the smartphone value, so Google’s newest offering will be a great thing for its customers.
We just hope to see the company offering this kind of service in other countries.