An average Huawei consumer needs to see this – Huawei Answers

In recent times, all kinds of rumors are flying all over the world regarding Huawei. For the average consumer, especially those outside China, the most worrying report is that Huawei’s mobile phone can’t use the Android system, and can’t upgrade and install Android applications. Similarly, Huawei consumer notebook users will also be worried about its compatibility with the Windows system. Regarding these concerns and market rumors, Huawei issued an announcement on its foreign official website, saying that at any time, Huawei will put consumer interests first, no matter how big the challenges are.

Huawei P30

Huawei claims that all its smartphones and tablets can continue to receive security patches and Android updates. Any consumer who has purchased or is about to purchase a Huawei smartphone can use the app store as usual. All equipment will continue to be covered by Huawei’s warranty and will be fully supported by Huawei. Huawei’s current most popular devices, including the P30 series, are able to access Android Q. In fact, Huawei has already launched an Android Q upgrade plan for developers, which include 17 devices.

In addition to the common points of concern, Huawei also mentioned nine other regularly cited rumors and responded one by one. See the details below or check the source link.

RUMOR#1 – Huawei smartphones and tablets will no longer receive software or security updates.

Answer: Huawei will continue to provide long-term security and software updates to ensure the security of all Huawei smartphones and tablets.

RUMOR#2 – Android will automatically uninstall from Huawei smartphones and tablets.

Answer: Huawei smartphones and tablets will not automatically uninstall Android. We will continue to work closely with our partners to ensure that consumers always enjoy the best experience.

RUMOR#3 – Huawei users will not be able to download or use apps like WhatsApp, Facebook or Instagram.

Answer: For all Huawei smartphones and tablets, the WhatsApp, Facebook and Instagram apps can be downloaded and used normally.

RUMOR#4 – Windows will no longer work on Huawei PCs.

Answer: We can confirm that Huawei devices with Microsoft software will be upgraded and supported

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RUMOR#5 – If you reset your Huawei smartphone or tablet, you will not be able to access Android services and Google Apps permanently.

Answer: If you reset your Huawei smartphone or tablet to factory settings, you can still download and use Android services and Google Apps.

RUMOR#6 – The current situation will affect the warranty of Huawei smartphones and tablets.

Answer: Nothing has changed. Huawei provides warranty service in accordance with the current warranty policy.

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RUMOR #7 – Huawei smartphones and tablets will cut functionality.

Answer: All Huawei smartphones and tablets will continue to operate as they are.

RUMOR #8 – Huawei no longer sells smartphones.

Answer: Huawei will continue to sell smartphones. In addition, we will continue to invest in R&D to deliver leading innovation and the best smartphone experience.

RUMOR#9 – P30 and P30 Pro cannot access Android Q

Answer: We are confident that our most popular devices, including the P30 series, will be able to access Android Q. We have been working with third parties for many months to ensure devices will be able to receive Android Q updates. Technical preparations and testing have already begun for over 17 devices. In fact, our Mate 20 Pro has already been given the approval to receive Android Q as and when it is released by Google.

Here is the list of the  products we have submitted to upgrade to Android Q

  • P30 Pro
  • P30
  • Mate 20
  • Mate 20 Pro
  • P30 lite
  • P smart 2019
  • P smart+ 2019
  • P smart Z
  • Mate 20 X
  • Mate 20 X (5G)
  • P20 Pro
  • P20
  • Mate 10 Pro
  • Mate 10
  • Mate 20 Lite

Huawei has been added to the “entity list” by the US Department of Commerce for a month. This has caused some companies in the US and other countries to sever their business with Huawei. This, in turn, is affecting Huawei’s various businesses, especially those involving chips and software. Many users believe that sooner or later, Huawei smartphones will no longer be compatible with Android and its notebooks can’t use Windows. The impact of the US ban on Huawei’s consumer products is mainly in the foreign markets, founder Ren Zhengfei, said. In an interview with the media, he said that the company’s revenue may drop by $30 billion and this is only a worst-case estimate, it could be much better. For overseas business, Ren Zhengfei mentioned that it may drop by 40%, but this data is also the worst case scenario. In fact, it has not fallen so much.


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