The Galaxy S8, S8 Plus and Galaxy Note 8 are not entitled to the Android 10 update, finally announces Samsung. The three smartphones have already benefited from two major updates of the Android OS, namely Android Pie and Android Oreo. Unsurprisingly, they have therefore reached the end of the software support promised by the manufacturer.
In November 2019, German customer service from Samsung announced the imminent arrival of Android 10 on the Galaxy S8 and S8 Plus. A few weeks later, Samsung service representatives have ensured that the update will also be rolled out on the Galaxy Note 8 in the course of 2020. Finally, it turns out that the brand’s customer service has spread false information, reports our colleagues from SamMobile.
Galaxy S8, Note 8: no Android 10 update
The media was able to interview Samsung representatives on the sidelines of the Unpacked conference dedicated to the Galaxy S20. The representatives strongly denied customer service claims. No, the One UI 2.0 based on Android 10 update, will not be offered on the two high-end smartphones launched in 2017.
It is not really a surprise. Samsung had not included the three smartphones in its official rollout schedule for the Android 10 update. In addition, the three devices have already been able to install Android Oreo and Android Pie. As promised, the brand still offers two major Android updates on its high-end devices. Proposing a third major update is not customary for the manufacturer. As a reminder, this is not the first time that Samsung’s service department has wrongly announced the arrival of certain updates.
On the bright side, the Galaxy S8 and Galaxy Note 8 should continue to receive security patches, at least for a while. Even so, the Galaxy S8 is virtually three years old so it might stop receiving updates altogether soon. Technically speaking, Samsung no longer has an obligation to deliver security patches to the device, but the February 2020 patch is already rolling out for both the S8 and Note 8. Future patches designed to fix severe issues could continue to arrive, albeit at a slower pace than before.