The market of TWS devices is finally catching customers now that more affordable offers are joining the segment. As usual, we’re seeing smartphone makers jumping this segment in order to catch a slice of the market. This movement has been endorsed this year due to the COVID-19 pandemic. While smartphones suffered a great impact, the segment of wearables practically bypassed the COVID-19 crisis. OnePlus launched the OnePlus Buds Wireless Earbuds alongside the OnePlus Nord in July 2020. The Nord came as the first mid-range phone, while the TWS came with the mission of conquering TWS audio product enthusiasts and fans of OnePlus products. Unfortunately, not everything seems to be fine with the owners that purchased this device. According to reports, a plethora of users is suffering from a critical issue in the TWS Earbuds.
A new report from Android Police states that several OnePlus users have to take to the official forums to express what is going on with OnePlus Buds. According to them, the left earbuds of the OnePlus Buds suddenly stops working. Apparently, there is no way to fix these issues without an update from the company. Methods like pairing the devices again, resetting, or disconnecting does not seem to provide a fix for the issue. This issue may be worse than we imagine. After all, some users got replacement units after experiencing this issue. However, to their surprise, some replacement units came with the very same issue.
OnePlus Buds #LeftGate – Software or Hardware issue?
According to a user who posted this issue on September 30, it may be related to a firmware issue. According to him, he was able to bring it back on after reconnecting, but the issue happened again. Moreover, other users felt that the left earbuds had their touch and sensors working although it seemed to be dead.
Meanwhile, another user affirms that this isn’t a firmware issue. A post on the OnePlus forum mentions that OnePlus support got in touch with a hit. After his 2nd replacement unit failed, the company’s assistant said that it’s a hardware issue. Whatever is the reason behind this issue, we hope that OnePlus provide a solution for its users soon. Moreover, this deserves an official statement from the company. If it’s a software issue, users will not have a problem to fix it, it will be just a matter of waiting for the fix. However, if it’s really a hardware problem, then things will be more complicated.