You must remember the scandal surrounding the artificial slowdown of the iPhone with worn-out batteries. Initially, Apple denied the accusations; but after a series of independent research and widespread publicity, it was forced to admit guilt. As a result, the company had to pay a lot of money to the “victims”.
And it seems that the situation began to be forgotten, the company stopped slowing down the iPhone and returned to that topic less and less. But new claims have appeared against Apple, and they again relate to the forced slowdown of smartphones. Moreover, the company is slowing down newer models, including the iPhone 12 according to the new accusations.
The consumer protection society in Spain said that there is reason to believe that Apple continues to artificially slow down smartphones and we are talking about such models as iPhone XS, iPhone 8, iPhone 11 and iPhone 12. The company returned to the practice of slowing down in iOS 14.5, iOS 14.5.1 and iOS 14.6.
Apple accused of slowing down the iPhone with the release of iOS 14.5, iOS 14.5.1 and iOS 14.6
The consumer protection organization believes that Apple’s actions have “significantly damaged consumer devices,” “drastically reduced processor speed,” and reduced battery life. The slowdown also affected autonomy, which decreased by 20-30%. They demand an explanation from Apple and then decides whether to go to court.
For its part, the Cupertino-based company asked to justify “insufficient performance” and it regards the accusations themselves as a reason to start a dialogue and find “the best way to compensate consumers.” A number of experts say that Apple did not commit any malicious actions, but there is a common bug, which led to problems in the operation of devices. If so, the company should soon release an update to fix the bug.
OCU threatens to take the case to court if Apple’s response isn’t satisfactory.
The letter sent aims to stablish a dialogue with Apple to find a way to compensate its consumers. Whether Apple does not respond properly, other actions could make effect in the national courts to enforce consumer rights.
The statement published by the private consumer protection organization from Portugal allegee that Apple manipulated iPhone users:
Apple deliberately manipulated, and without informing its users, the performance of its most popular devices, the iPhone 6, 6 Plus, 6S, and 6S Plus. In doing so, Apple forced several users to replace the battery of their devices or to buy a new smartphone.