The OnePlus Nord 2 isn’t having a very smooth performance in the Indian market. Well, the recently released smartphone has been the target of complaints since the very first weeks. Shortly after its release, a user reported that its unit went on fire all of sudden. This first case was considered a false alarm by the company as the user failed to give further proof. Then, another case emerged. Recently, the third case came from an Indian lawyer alleging that the Nord 2 exploded in his pocket. OnePlus sent him a cease and desist letter claiming that he declined to cooperate with the company in the investigation. Now, another story has emerged.
OnePlus Nord 2 Warp Charger explodes while in use
According to a fresh report, a OnePlus Nord 2 Warp Charger has exploded after it was plugged into a socket and left to charge the smartphone. The incident reportedly happened in the city of Kerala and was shared by the victim Jimmy Jose (@The Glitchhhh). The incident seems to have happened during a rainstorm and resulted in the damage of the charger and also the socket. Thankfully, the smartphone is still safe and hadn’t been damaged. Also, it didn’t harm the user.
The post quickly drew the attention of the OnePlus Support team. The team directed the owner to visit a customer care center. At the care center, the technicians examined the charger and concluded. According to them, the explosion occurred as a direct result of voltage fluctuation. The company also offered a replacement for the user.
I wanted to get this to your immediate attention. My OnePlus Nord 2 warp charger blasted with a huge sound and it blew up the socket. Luckily I'm alive to make this tweet. The Nord 2 is working. but this is scary af. I'm still in shock😐@OnePlus_IN @oneplus @OnePlus_Support pic.twitter.com/K3fXCyGzNp
— Jimmy Jose (@TheGlitchhhh) September 25, 2021
As per a statement emailed to Gadgets 360, OnePlus India stated “We take any claim like this very seriously. The user has handed over the damaged OnePlus Charger to our service center and has been offered a replacement. OnePlus chargers contain built-in capacitors which control and store energy. In this case, after a thorough analysis, the capacitors have remained intact concluding that the blast has been caused by external factors such as voltage fluctuations”. The statement also advises users to adhere to safety precautions and warnings specified in its product’s user manuals.
Another blasting case involving the smartphone
These blasting cases keep surrounding the OnePlus Nord 2, but apparently, this isn’t affecting the number of sales. Moreover, this isn’t preventing OnePlus from keeping the sales. The new handset was the first OnePlus smartphone to come with a MediaTek chipset, in this case, a customized version of Dimensity 1200 dubbed Dimensity 1200 AI. So far, we haven’t seen other Dimensity 1200 smartphones blasting, or at least, none of them reached the headlines. Let’s wait and see if any more cases involving the OnePlus Nord 2 will emerge.