Elephone is improving their after-sale support


The Elephone expansion is coming also to the Old Continent and the european customers should be getting better service and expecially the after-sale direct support for the Elephone products. So far the centers will be based in Moscow, Russia and in Spain, but theoretically all the european customers should benefit from that.

The after-sale service should be provided by the Tomrepair company based in the aforementioned countries and the customer has to be aware of the fact that he is responsible for the package transport fees both ways

According to the Elephone statement there will be also a limitation to the service concerning the phone battery issues, which should be handled stricly by the online resellers and not the service centers.

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8 Comments

  1. Fuckyou
    May 12, 2016

    Another day, another Elephone article. You guys are pathetic money whores and the serious less people are visiting this biased money-taking blog.

    • Assefa Hanson
      May 12, 2016

      LOL the passion in this comment XD, and the username XD

    • lllllllll
      May 12, 2016

      Welcome to the Internet

    • dref
      May 12, 2016

      lol, indeed this blog has become a business since they opened their own shop, and if your best sellers are made with crap hardware and poor after sale support then this maybe a good news for you, i’m not sure that it is for customers, just by looking at this vendor page: https://www.facebook.com/tomrepair.es/ it doesn’t inspire confidence, good luck with your P9000 people…

  2. Muhammad Yasir
    May 12, 2016

    Next joke plz…

  3. .
    May 12, 2016

    All emails will now instantly go to the spam box, instead of waiting for an employee to delete them.

  4. 10101010101010
    May 12, 2016

    It was either this or invest in quality control. Better to pay some schmuck to sit by the phone or in front of a computer for an 8 hour shift than invest in better hardware, I guess.

  5. balcobomber25
    May 12, 2016

    Saying you’re improving your support is different than actually doing it.