FedEx apologizes for rejecting Huawei phones – cites operational error


After the United States listed Huawei in its “entity list”, FedEx diverted two Huawei package to the United States without any notice or explanation. The courier company subsequently apologized that only a very small number of parcels were shipped incorrectly and it is handling the situation. Recently, there was a report that FedEx has refused to send a Huawei smartphone to the US citing “government issue with Huawei and China government”. Now, it appears that FedEx is retracting its initial statement and said its a “mistake in operation”.

Recently, PCMag, a well-known technology media, wrote that a British author sent a Huawei P30 mobile phone to them via FedEx for further evaluation, and this is not a new mobile phone. The parcel was subsequently returned directly by FedEx and said that it was because of the Sino-US government relationship.

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The British author Adam Smith, who sent the courier, revealed that according to the logistics information, the Huawei P30 mobile phone originally arrived in Indianapolis, USA, on the same day, but after a five-hour delay, the parcel was returned back to him in the UK.

This incident quickly went viral on Twitter and many suggested that FedEx seems to be imposing more restrictions on Huawei than the US government. In addition, Huawei accused FedEx of misunderstanding the relevant regulations.

Today, PCMag revealed that they received an official FedEx statement stating that the Huawei P30 phone was “returned incorrectly” and “apologized for the mistakes in this operation.” The courier company also said: “As a global company that delivers 15 million items a day, we are committed to complying with all rules and regulations, adapting our operations to the regulatory environment in the United States, and minimizing the impact on our customers.”


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