Bought PS5 in India early before launch via some other means? You’re not getting any warranty!


Sony PS5

Earlier this month, Sony launched its much-awaited PS5 gaming console that brings next-gen performance and experience. The console released in most of the major regions on November 12 and then made its way to few other markets soon. While gamers globally are able to enjoy their next-gen consoles, it seems like the Indian consumers are left hanging midway. Sadly, there is no information as to when Sony will bring its new generation of consoles to the Indian shores. As a result, the restless fans in India are making use of the grey market to get their hands on PS5 consoles.

If you’ve been desperately waiting for a PS5 console as well, then you might also be thinking of just getting one from such means and enjoy the peaceful gaming times ahead. Well, hold your horses as there is an important thing that you must know before making a decision.

Sony PS5 bought from an unauthorized seller or other means will not get any warranty!

Sony PS5

Yes! You read that right. Although some of you might be expecting something like this already, it is vital that other potential buyers know this to make an informed decision. According to a recent development, a Sony executive has told MensXP that any Sony PS5 consoles bought from the grey market or via authorized seller will not get any official warranty. The representative further added that a consumer should check for the official Sony India Warranty Card at the time of purchase if you want to avail of after-sales service. Lastly, the rep mentioned that the Indian version of PlayStation consoles went through BIS certification to make sure they follow Indian standards of safety.

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In various cases, consumers have received defective PS5 inside the box and in such cases, you will need to get it replaced officially. If you decide to buy the console from unofficial means, then you might get stuck with the defective one. We know there’s always an option to get it repaired from third-party retailers. This might not work considering PS5 is a brand new console. Lastly, the grey market retailers are selling PS5 for as high as INR 1,20,000 (i.e. roughly $1623). There is no way you should spend this much on a brand new console having no warranty just so you can get your hand on it early.

With that said, we’re hoping that Sony might release some official information about the Indian PS5 launch as we’re moving closer to the end of this year. Whenever that happens, we will make sure to cover that up for our readers.

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