Apple has just announced a replacement program for some iPhone 12 and iPhone 12 Pro smartphones with faulty earpiece speakers. The faulty speakers in the two models are units produced between October 2020 and April 2021. So this probably means that there are millions of iPhones across the world that are susceptible to this issue. Users have often reported that they are unable to get audio from their earpieces when making calls with smartphones. It took a while, but Apple is finally addressing the situation.
“Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021. If your iPhone 12 or iPhone 12 Pro does not emit sound from the receiver when you make or receive calls, it may be eligible for service. Apple or an Apple Authorized Service Provider will service eligible devices. Of course, the service is free of charge. iPhone 12 mini and iPhone 12 Pro Max models are not part of this program.”
In an official statement, Apple says that it has already behind changing the faulty speakers for the two models. The Cupertino-based firm encourages owners of such devices to use any of the available channels. They will get a speaker replacement at no extra cost. The US tech powerhouse states that it has determined that only a small percentage of iPhone 12 and iPhone 12 Pro units may experience audio issues due to possible component failure on the receiver module of their devices. If you’re among the list of users suffering from this issue, your device could be eligible for the repair.
Apple advises users to back up their phone data through any means. This is a standard measure to keep your data safe as you can prevent data loss. For now, the exact duration of the free speaker replacement program is unclear. Apple did not put any figure as per the prevalence of faulty speaker modules. The company encourages users suffering from this issue to visit any of the Apple or Apple Authorized Service Providers via the Apple Support Center. The service is free and will cover only devices with original and intact displays. So, if you had an issue with the speaker but also broke your display, you’ll need to fix the screen to have the speaker replaced.