Severe software issue found in iPhone 13. Due to flaws in iOS 15, Apple’s latest flagships have lost the noise cancellation feature, which cuts out background noise during a phone call. This feature debuted in the iPhone 4 in 2010 and works successfully on all Apple smartphones up to and including the iPhone 12.
The iPhone 13 lacks noise canceling due to a bug in iOS 15
One of the Reddit users noticed that his interlocutors during phone calls complain of various background noises, which sometimes greatly interfere with the normal conversation. He assumed that noise-canceling was disabled on his iPhone 13 and decided to fix it in the device’s settings. Imagine the user’s surprise when he found that the corresponding menu item lacks the “Noise reduction for the phone” switch.
The disgruntled consumer reached out to the Apple Store and spoke to a Genius Bar employee, who, it turned out, was not even aware of the lack of a noise canceling switch on the iPhone 13. He then contacted Apple Support, who said Apple engineers were working on a solution.
Another user noted that this problem has been inherent in the iPhone 13 since the very first releases of iOS 15. According to him, it also causes problems with echoing in CarPlay on voice calls from iPhone 13. This user stated that he repeatedly complained about the problem to Apple employees who, in turn, replied that this is a known problem and the company is working on fixing it, but did not even name the approximate release date for the fix. A similar topic is also present on the Apple tech support forum. Surprisingly, after two major updates to iOS 15, Apple still hasn’t fixed this issue.
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Apple fixes problems with Face ID when replacing screen on iPhone 13
The iOS 15.2 update fixed an issue that caused Face ID to be disabled on iPhone 13; after changing the screen at an unauthorized service center. This was confirmed by iFixit specialists; who tested the possibility of replacing the screen on the latest generation iPhone with the current iOS.
The problem was first discovered shortly after the launch of the iPhone 13 series. Later it was revealed that the reason for the disconnection of Face ID; after replacing the display was a tiny chip on the display module of the smartphone. While Apple did not say if this was a bug or an intentional solution; it said it will fix the issue in the future. With the release of iOS 15.2, the company has delivered its promise. However, after replacing the screen, users will still see a message informing that the iPhone cannot authenticate. In addition, in iOS 15.2 Apple added a “Parts and Service History” feature that will allow you to identify non-original parts installed in your smartphone.
It is worth noting that despite fixing the problem with Face ID, after replacing the screen on their own; users will face other restrictions, such as the loss of True Tone functionality; a technology that adjusts the color temperature of the screen to the ambient lighting conditions.