Xiaomi admits a bug with an update that leaves some of its phones unusable

Xiaomi MIUI 14 - Xiaomi updates

A recent update released by Xiaomi for specific mobile phones has caused unintended consequences, rendering some devices unusable. This issue, reported by numerous users on various online forums, has been acknowledged by Xiaomi and affects devices from the Xiaomi, Redmi, and POCO brands.

Xiaomi Update Triggers Reboot Loop in Some Devices, Requires Factory Reset

MIUI 14 Update

Unfortunately, the news isn’t positive. The only solution to resolve the issue involves performing a factory reset, which erases all user data on the device. This carries the significant risk of permanent data loss, highlighting the importance of regular backups.

Technical service is currently the only option for affected users. The problem appears to stem from an update to a pre-installed system application within MIUI, Xiaomi’s custom Android skin. The update, intended solely for devices running HyperOS, was inadvertently distributed to all MIUI users.

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Also, this incompatibility resulted in a constant reboot loop on affected devices after the app update. Preventing them from booting up normally and allowing for the app’s uninstallation. Xiaomi has publicly acknowledged this error on their social media channels.

While the problematic app update is no longer available in the GetApps store, eliminating the risk for future occurrences, users must seek assistance from a technical service provider to rectify the issue. Xiaomi strongly advises against attempting self-repair as it could lead to complete data loss for unbacked-up information.

We do not yet know the exact number of users facing the problem while Xiaomi only stating a “small number”. However, the incident underscores the importance of thorough testing and selective distribution of software updates to mitigate unforeseen consequences.

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