iPhone XS Is Not Water-Resistant, A User Complains Of Not Getting Replacement


iphone xs

You should know that the iPhone is not ‘water-resistant’. Apple does not guarantee the warranty if the device doesn’t work properly after immersed in the water. Recently, one of the Weibo users posted a video showing that the iPhone XS Max was damaged after staying under 10 cm water for 2 minutes.

Another cased happened in January

The owner of the iPhone XS said that his phone was bought in October 2018. ‘When I bought the phone, there was a publicity advertisement saying that it is IP68 rated and could be placed under 2 meters water for 30 minutes.’ He always thought that Apple iPhones could easily operate in water.

What Actually Happened With the iPhone XS Immersed Into Water?

‘I took a simple 2-minute shot in the water, and then the phone suddenly became hot, very, very hot, and it stopped turning on. The Apple repair shop said that water should have entered, and the motherboard may have burned. The other party stated that the repair cost is 4,600 yuan ($659) and that the water-damaged phone is not warranted.’

The Apple retail store said that in the experimental environment, seawater can definitely enter, because the density is too high.

But the user is sure Apple has advertised about a feature that the iPhone XS doesn’t have actually.

Apple customer service said that Apple devices are not recommended to be used in water, and they are not guaranteed that the liquids won’t enter the body.

Is the iPhone Water-Resistant?

In fact, Apple’s official website has a clear description of the water-resistance of the iPhone. The waterproof effect of the iPhone 11 Pro and iPhone 11 Pro Max reaches the IP68 level under the IEC 60529 standard. This means it supports the maximum depth of 4 meters in water for a maximum of 30 minutes.

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The waterproof effect of the iPhone 11 reaches the IP68 level under the IEC 60529 standard. Thus, it supports the maximum depth of 2 meters in water for up to 30 minutes. The waterproof effect of the iPhone XS and iPhone XS Max reaches the IP68 level under the IEC 60529 standard (maximum depth of 2 meters in water for up to 30 minutes). The iPhone SE (2nd generation), iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, and iPhone 7 Plus have the IP67 level under IEC 60529 standard (the longest stay time is up to 1 meter underwater for 30 minutes).

Immersion damage is not covered by the warranty.

The iPhone SE (2nd generation), iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max and iPhone XR are resistant to common liquids such as soda, beer, coffee, tea, and juice. If you are splashed, rinse the affected area with tap water, then wipe the iPhone dry and let it dry.

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