Known for repairing iPhones at your doorstep, LYK Mobile is now an Authorised Apple Independent Repair Program Partner in Singapore. Back on November 17, 2021, Apple announced that the general public will be able to get their hands on spare parts and tools for the first time. Notably, this unprecedented move enabled them to repair specific models of iPhones and Mac PCs. To recall, Apple product owners have been urging the Cupertino-based tech giant to make genuine parts and repair manuals accessible via a more direct channel.
The arrival of the self-service repair program aligns with the cessation of two of Apple’s outdated products including the iPad Air 2 and iPad mini 2. The company is currently gaining praise from consumer groups for introducing the program after a long anticipation. This also is a sign that Apple pays heed to customer insights. In March 2021, the company decided to extend its IRP (Independent Repair Provider) Program outside the United States. After its launch in 2019, the program was expanded to Europe and Canada in 2020.
LYK Mobile Becomes Singapore’s Authorised Apple Independent Repair Program Partner
Moreover, the program will finally be available globally in over 200 countries. In other words, consumers in most countries where Apple sells its products will be to access Apple’s Independent Repair Provider Program. Now, LYK Mobile is one of the authorized Apple Independent Repair Provider Program partners in Singapore, as part of its strategic partnership with the American tech company. Furthermore, as a result of this partnership, LYK Mobile will have access to repair manuals, tools, and genuine Apple parts.
Aside from this, it will have diagnostics in terms of offering reliable repairs for Mac PCs and iPhones. Authorized repair program providers and consumers have expressed strong admiration for Apple for making quality repairs accessible in multiple locations. This could be one of the reasons why Apple’s market share continues to rise in Q1 2022, while its competitors witness a major drop in their market share. Now, customers who do not have access to an Apple store can still avail of genuinely-sourced Apple parts. Likewise, consumers who prefer buying from a specific local store can get Apple parts.
Moreover, it is worth mentioning here that the repair services will be offered directly by an Apple-trained and certified provider. To join the Independent Repair Provider Program, LYK Mobile underwent an application first, and later a qualification process. Also, providers globally can apply to join the program for free. However, after receiving approval, providers should comply with Apple’s specific standards. In addition to this, only an Apple-certified technician will have the authority to carry out the repairs. LYK Mobile and other Apple Independent Repair Program providers get free training from Apple.