Xiaomi has recently rolled out a firmware update to the Pocophone F1 with some new feature and bug fixes. However, seems that some units of the handset are suffering touch issues after the update. Xiaomi is now calling out the affected users to bring their devices for testing.
The head of Xiaomi’s Pocophone brand Alvin Tse published on Twitter that the company is currently seeking affected units for testing purposes. We can’t state if these units will be replaced unless that is is an irreversible issue. But we do believe that Xiaomi will provide a replacement unit while these Poco F1 “samples” are being analyzed.
(1/2) Now that 10.3.5.0 stable has been released for POCO F1 and some improvements have been reflected in the build, we are looking to analyze devices that are facing 1) screen freezing 2) ghost touch 3) touch lags. We will need to collect some devices to further test.
— Alvin Tse (@atytse) 12 de julho de 2019
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However, take in mind that not everyone is qualified to send in a unit. You’ll first need to send your user ID, contact information, videos, and other details. Only if the company finds that your device meets the criteria, they’ll enter in contact to arrange the return of the handset.
(3/3) Apologies, I meant to write vzhaoxiaomi@gmail.com. Please send your email to this address instead. Our staff will pick the most representative devices for us to followup with further testing. If yours is picked, they will email and give further instruction.
— Alvin Tse (@atytse) 12 de julho de 2019
The Pocophone F1 is one of Xiaomi’s most successful smartphones to the date. It marked the debut of Poco as a company’s subsidiary in India. The device came with Snapdragon 845 chipset, however, it brought the flagship chipset down to the budget segment with an affordable price. That was the absolute recipe of success but surely has some drawbacks. We can say that the display is one of these drawbacks. We do hope that Xiaomi finds a way to address all the recent issues and keep the Poco’s boat sailing forward.
