Xiaomi offers to replace ‘explosive’ Mi 4i, issues official statement


It must’ve been quite a frightening day at work for a user whose Mi 4i went kaput while being charged. The reason for the explosion of the phone is yet to be discerned, but Xiaomi have come out with an official statement regarding the incident. Watch the video and read about the entire incident here.

Besides, Xiaomi have also offered to replace the phone for the user. Here’s what Xiaomi had to say regarding the incident, which was caught of CCTV footage.

We take such matters seriously and we have already been investigating the matter. We have been in touch with the customer and will be getting his device this week to do further investigation. In the meantime, we have offered a replacement phone to the customer.

Manufacturers recommend sticking to included chargers and cables, which is a little disappointing because that kills the purpose of having a world standard.

Xiaomi Mi 4i Review

Xiaomi are already facing a bit of criticism for their below-par after-sales service, so it isn’t really surprising they’re offering to replace the phone. More on this matter as and when there’s an update.

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17 Comments

  1. bojan radovanovic
    July 28, 2016

    Xiaomi should replace devices to all of them who have bought Mi4i… And pay 100$ extra to be quiet.

    • July 28, 2016

      LOL 😀

    • Muhammad Yasir
      July 28, 2016

      wat

    • MitsosDaBest
      July 30, 2016

      If you are using a cheap non-official chargers, then the phone will explode. That’s not Xiaomi’s fault…

      • bojan radovanovic
        August 1, 2016

        Yes, i do use cheap charger…from Xiaomi

  2. xi7
    July 28, 2016

    lol, xiaomi need battery oukitel k6000,

  3. Beloved Chairman Lei Jun
    July 28, 2016

    As I stated before, it is not our fault if u use faulty charger and not official one. I feel in no way responsible. Buuut, as a gesture of goodwill, we have decided to replace the Mi4i for free. Thanks for your support of the milet.

    • July 28, 2016

      Thx chairman

      • Beloved Chairman Lei Jun
        July 28, 2016

        Always welcome to help dear Indian Mi Fans

        • Muhammad Yasir
          July 28, 2016

          what about us Pakistani fans :'( ??

          • Beloved Chairman Lei Jun
            July 29, 2016

            Time will tell dear, there r a lot of reseller from china, y dont u try buying there?

            • Muhammad Yasir
              July 29, 2016

              PTA is stupid , banned xiaomi phones for no reason… plus the customs guys give alot of hard time to local consumers :/

              if your company were to come in as a BUSINESS entity , that’d be GREAT !

        • July 28, 2016

          I hope you don’t use the Mi 4i.

          • Beloved Chairman Lei Jun
            July 29, 2016

            No my friend, using the Millet Pro for now as photos of my beautiful wife get better with dual cameras.

      • Muhammad Yasir
        July 28, 2016

        thx mod

    • Kamui
      July 28, 2016

      Come on Lei, this guy wanted a Mi Air Laptop 13, a Mi Note 2, and all your smarthome kit as a compensation. You just send him the same phone again. Sorry but next time it will not be just a rocket launch trick but a nuclear explosion out of the Xiaomi Mi4i. (Yes I am sarcastic because I still dont believe that a smartphone can blow up like a firework)

  4. Alex
    July 28, 2016

    It doesn’t have to be official charger. Just a good charger and not those cheap ones. The xiaomi official charger is better than the iphone 6+ charger. My gf uses my redmi note 3g charger to charge her iphone.