It must’ve been quite a frightening day at work for a user whose Mi 4i went kaput while being charged. The reason for the explosion of the phone is yet to be discerned, but Xiaomi have come out with an official statement regarding the incident. Watch the video and read about the entire incident here.
Besides, Xiaomi have also offered to replace the phone for the user. Here’s what Xiaomi had to say regarding the incident, which was caught of CCTV footage.
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We take such matters seriously and we have already been investigating the matter. We have been in touch with the customer and will be getting his device this week to do further investigation. In the meantime, we have offered a replacement phone to the customer.
Manufacturers recommend sticking to included chargers and cables, which is a little disappointing because that kills the purpose of having a world standard.
Xiaomi are already facing a bit of criticism for their below-par after-sales service, so it isn’t really surprising they’re offering to replace the phone. More on this matter as and when there’s an update.
Xiaomi should replace devices to all of them who have bought Mi4i… And pay 100$ extra to be quiet.
If you are using a cheap non-official chargers, then the phone will explode. That’s not Xiaomi’s fault…
Yes, i do use cheap charger…from Xiaomi
lol, xiaomi need battery oukitel k6000,
As I stated before, it is not our fault if u use faulty charger and not official one. I feel in no way responsible. Buuut, as a gesture of goodwill, we have decided to replace the Mi4i for free. Thanks for your support of the milet.
Always welcome to help dear Indian Mi Fans
what about us Pakistani fans :'( ??
Time will tell dear, there r a lot of reseller from china, y dont u try buying there?
PTA is stupid , banned xiaomi phones for no reason… plus the customs guys give alot of hard time to local consumers :/
if your company were to come in as a BUSINESS entity , that’d be GREAT !
I hope you don’t use the Mi 4i.
No my friend, using the Millet Pro for now as photos of my beautiful wife get better with dual cameras.
Come on Lei, this guy wanted a Mi Air Laptop 13, a Mi Note 2, and all your smarthome kit as a compensation. You just send him the same phone again. Sorry but next time it will not be just a rocket launch trick but a nuclear explosion out of the Xiaomi Mi4i. (Yes I am sarcastic because I still dont believe that a smartphone can blow up like a firework)
It doesn’t have to be official charger. Just a good charger and not those cheap ones. The xiaomi official charger is better than the iphone 6+ charger. My gf uses my redmi note 3g charger to charge her iphone.