First look at a defective Samsung Galaxy Z Flip – It “cracked” as user flipped the phone

A couple of days ago, Samsung finally unveiled its much-anticipated Galaxy S20 lineup and Galaxy Z Flip. The Galaxy Z Flip is the company’s second iteration of the foldable smartphone. Unlike its predecessor, the Z Flip folds upside down just like the Motorola Razr. Soon after the launch, the device went on its first sale in the US and South Korea. Turns out, the device sold like hotcakes and ended up out of stock soon after. The smartphone is presently out of stock on the company’s official US website along with on Best Buy. Even in South Korea, the Galaxy Z Flip went out of stock in just 30 minutes through local carrier LG U Plus.

Samsung Galaxy Flip

Since the first batch of this smartphone has about 20,000 units, it means that a good number of buyers already have the Samsung Galaxy Z Flip on their hands. However, just like the Galaxy Fold, the Galaxy Z Flip seems to be fragile.

How did the defect appear on the Samsung Galaxy Z Flip?

A user (@mondoir) who bought this smartphone took to Twitter to explain his ordeal with the Samsung Galaxy Z Flip. His words

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“Received my Samsung Galaxy Z Flip just now. Opened the box. Removed the protective/instruction film. Flipped the phone as you would do since it’s a flip phone and this happened. I heard the crack as well. Cold weather?”

Samsung has since replied to his tweet and requested more information so it can look into the issue. However, we are not entirely surprised by this development. Even before the official release of this device, leaked images show that the hinge display obvious creases, a situation that Samsung’s “ultra-thin glass” is supposed to solve.

This is the first known case of the Galaxy Z Flip cracking upon flipping. Could it be cold weather like the user thought? Probably not. Recall that with the Galaxy Fold, users were not supposed to remove the protective film. This could probably be the case with the Galaxy Z Flip. Nevertheless, it hurts to see a roughly $1500 device getting a defect even before actual use. 

Source/VIA :
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  1. Goutam Nandi
    February 18, 2020


  2. Guest
    February 18, 2020

    They need to take the new Samsung flip phone off the market and not sale that’s phone because it Cracks real easy every one dont buy this phone are you will be sorry to pay that’s much for a phone from Robert from Louisiana in the usa

  3. mub ashir
    February 18, 2020

    The fact that he is taking the picture with iPhone it’s funny

  4. ben Rodriguez
    February 18, 2020

    How can it crack it’s not even glass !!! Watch Jerry Riggs YouTube about the phone it has a plastic screen

  5. Legit Krunker Gameplays
    February 18, 2020

    It is actully a very thin layer of glass, Samsung has their own special name for it. I forgot the name

  6. Alexander Nikonov
    February 18, 2020

    I would never buy a folding crap. How come people buy it?? It’s ugly, it’s weird, it’s not reliable no matter what manufactures say

  7. Tinker Bell
    February 18, 2020

    My guess is the person might be anti Samsung person he might be from another phone maker. The Samsung phone are tested before it is exported and so far there is no complain. And by looking at the crack it don’t look like it crack by just one flip.
    What a way to spoil the image of your competitors. 🤦‍♂️🤦‍♂️🤦‍♂️

  8. Nycko Heimberg
    February 24, 2020

    Everything is done to denigrate Samsung.
    The Americans see with great fear that the World makes innovations without them.
    All the screen technology of this Z flip is made between Europe and Asia.
    That’s very, very good.