The battery life of smartphones is a common concern among users. The frustration of having to constantly charge a device or experiencing a decrease in battery health can be overwhelming. Samsung, a prominent smartphone manufacturer, has included a feature that allows users to monitor and control their battery health.
While some degree of battery degradation over time is expected, drastic drops in battery health are uncommon. To address this issue, Samsung has provided a way to check battery health just like what is available on iPhone and even request repairs. This feature can be accessed through the “Samsung Members” app, which is pre-installed on Samsung devices.
How to check the battery health in Samsung smartphones
Unlike other Android devices, Samsung devices come with a native battery health check feature. This eliminates the need to download third-party apps to monitor the battery. However, some users may still prefer to use such apps.
To access the battery health check feature on a Samsung device, users can follow these steps:
- Open the “Samsung Members” app.
- Go to the “Assistance” tab located at the bottom right of the screen.
- Click on “Phone Diagnostics.”
- Select the “Battery” option.
- Initiate the battery diagnostics.
Upon completing the diagnostics, information regarding the state of the battery will appear on the screen. If repairs are needed, users can access repair options through the “Samsung Members” app. The following steps can be followed:
- Go to the “Assistance” tab.
- Scroll down to the “Frequently Asked Questions” section.
- Tap on “Battery.”
- Click on “Request Repair.”
It is important to note that Samsung provides additional support options for users. These options include contacting a specialized technical service agent via text chat or remote support.
Overall, Samsung’s inclusion of a battery health check feature provides a convenient and reliable way for users to monitor and control their device’s battery life. With this feature, users can take proactive steps to ensure their devices’ batteries remain healthy and last longer.
Signs that the battery needs to be replaced
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In this section, we will discuss the signs that indicate a Samsung mobile battery is not in good condition and needs replacement.
Firstly, if your mobile device is new and the battery barely lasts in normal use, it may be an indication of a defective battery. While demanding and extended use can drain the battery, a new battery should be able to last a reasonable amount of time in normal use.
Secondly, if your device has slowed down significantly, it may be a sign that the battery is deteriorating. A warning message may also appear, indicating that the battery’s deterioration can negatively affect not only the device’s autonomy but also its performance.
Thirdly, if your mobile device is not charging with any charging accessory, it may indicate a defective battery. While it is possible that one or two accessories are defective, if all of them fail to charge the device, it is highly likely that the battery is the culprit.
Fourthly, if your device is compatible with wireless charging but does not charge wirelessly, it may also indicate a battery problem. This symptom is detected when the device does not charge even with original and/or certified charging bases.
Fifthly, if your device turns off long before reaching 1% battery life, it may indicate that the mobile battery needs calibration. However, if the issue persists even after calibration, it is a sign that the battery is not in good condition.
Lastly, if your device heats up relatively quickly and without being exposed to high temperatures, it may be due to battery problems. If this is not the culprit, it is clear that it will affect you, and you will need to take the device to a technical service center.
It is important to note that if your mobile device is new, you should not have to pay for any repairs related to a defective battery. When failures of this type occur in a recent device, it is covered by the warranty. The exception would be if the technical service center detects that the battery’s issue is not due to a factory defect but to misuse on your part.
Tips to maintain your smartphone battery health
Here are some tips to help you maintain the health of your smartphone’s battery:
- Avoid overcharging: It’s important to unplug your phone once it reaches a full charge. Leaving it plugged in for too long can damage the battery.
- Use a high-quality charger: Use a charger that is compatible with your phone and is of good quality. Avoid using cheap or counterfeit chargers, as they may damage your phone’s battery.
- Keep the battery cool: High temperatures can harm your phone’s battery. Avoid leaving your phone in direct sunlight, and don’t leave it in a hot car.
- Avoid always charging your phone to 100%: It’s not necessary to fully charge your phone to 100% all the time. Instead, try to keep your phone’s battery level between 20% and 80% for best performance.
- Use battery-saving modes: Many smartphones have battery-saving modes that can help extend the life of your battery. You can also manually adjust the brightness of your screen and turn off features like Bluetooth and GPS when you’re not using them.
- Keep your phone updated: Software updates can help improve your phone’s battery life. Make sure to keep your phone’s operating system and apps up-to-date.
- Use airplane mode: If you’re in an area with poor cell service or don’t need to use your phone for a while, turning on airplane mode can help conserve your battery.
By following these tips, you can help extend the life of your smartphone’s battery and keep it in good health.